Shipping & Returns

Australia Wide Standard Delivery- Fastway (Aramex) OR Australia Post - $10 per order 1-3 days for most Australian Metro Cities. We can ship to PO Boxes using Aus Post services.

Australia Wide Express Delivery- Express Post, DHL or TNT for large boxes. Generally next business day delivery to Capital Cities. Express Post Service Network . Make sure you check stock availability with Us before ordering if you are in a rush.

New Zealand Express Shipping via DHL Express $15 AUD (2-3 Days to Auckland, Wellington, Christchurch, Hamilton etc). Up to 2.5kgs per order.

International- Price on Application (use the contact form below for a price)

 

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TRACK YOUR FASTWAY ORDER -CLICK HERE. 

We are proud to work with award winning courier network Fastway. All shipments are insured up to $1500 (excess payable by customer).

Standard shipping is sent as "Authority To Leave" by default and will be left on your doorstep (less than $200), letterbox or behind a planter pot if you are not home. You must include in the order notes should you require signature on delivery or for the item to be left in a particular place. Once your order is marked as "delivered", it is your responsibility and is not covered by Fastway's insurance.

For your security, we send orders over $200 as signature only and will require you to arrange re-delivery or collect from your closest newsagent or the courier depot if you aren't home.

Read the calling card that is left for you and follow the instructions.

Rural and remote areas are shipped via Australia Post. They generally deliver parcels quicker in regional areas anyway. As you will already know, your order will take an extra few days to get to you from the closest "big" city.

 

 

Common Transit Times 

Sydney/Newcastle/Cairns- 1-2 Business Days

Melbourne/Canberra/Adelaide- 2-3 Business Days

Brisbane/ Gold Coast- Next Business Day

Darwin/ Perth- 1-3 Business Days (via Express Post/ DHL), up to 14 days via Australia Post (Standard)

Regional Towns QLD/NSW/VIC 2-10 Business Days (Usually sent via Australia Post as it will be quicker)

 

Auckland/ Wellington/Christchurch- 2-3 Business Days (via DHL Express)

Pacific Islands/ Rest of the World* -2-10 Business Days (via DHL Express or Fedex at cost). Contact us for a shipping quote.

 

 

NOTE that some items, particularly restricted items like batons, handcuffs/restraints and knives may not be shipped to international destinations due to issues with Customs and our distribution agreements with the manufacturers. 

*We wont ship to Nigeria or other African States (apart from South Africa), or Pakistan due to high levels of fraudulent orders. 

 

Any further questions or need an international quote? Contact us via Chat or the form below